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How many credits will I receive each month?
You get 4 credits that can be used to schedule 4 x 30-minute classes or 4 x 60-minute classes a month, depending on your subscription. The subscription and credits will renew automatically each month unless canceled.
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When do credits expire?
Credits expire 60 days from the date of purchase or automatic renewal.
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Can I use credits from the previous month?
Yes, you can use credits for scheduling classes in the current month or the following month.
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Can I use multiple credits to schedule longer classes?
Yes, you can use multiple credits to schedule back-to-back sessions for extended classes, subject to teacher’s availability. Please choose a plan that best suits your desired duration (either 30-minute or 60-minute) to accommodate your preference.
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What if I have no credits left before my account is renewed? (For example, in the case of months that are 5 weeks long.)
You would need to skip one class until your account can be renewed.
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I’m unsure of my current level. What should I do?
You will be receiving an assessment test via email after purchasing your first credits. Once you complete the assessment test a member of our team can help you determine what level might be right for you.
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What software and hardware do I need?
You can learn on any smartphone, tablet, or computer with 1) a camera and 2) a microphone. You will also need to have the free Zoom App installed.
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What will be the schedule of my online classes?
Please select the date and time for your first class from the available slots on the sign up form. Then, a member of our dedicated team will be in touch to help schedule all your future classes with you.
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Can I switch to a class at a different time?
Yes! If your teacher agrees to a different time, then you can switch. Otherwise, we will assign you a new teacher that can work with your schedule.
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What is the course methodology?
Our Live Classes follow a communicative and task-based learning methodology. Each lesson is based around a specific task, whether introducing yourself, talking about where you’re from, or talking about the weather. Along the way, you will learn all the necessary words, grammar rules, and have plenty of opportunities to communicate in Chinese with your teacher.
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What’s the difference between this and other online teacher platforms?
With other services, the quality of teachers will vary. Also, teaching materials will vary from teacher to teacher. ChineseClass101 offers a full curriculum that our teachers have been trained in.
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Who will be teaching?
You will be assigned a teacher from our highly trained team of native Chinese teachers.
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What course materials will I get?
You get a Premium PLUS subscription to ChineseClass101 and our Absolute Beginner level PDF textbook. Everyone gets the Absolute Beginner textbook regardless of their level. You also get weekly audio lessons, assignments, and lesson notes covering the material taught in the Live Classes.
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Will I receive something to show learning progress?
Yes! You will receive a Grade Report with every course you complete.
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What if I need to cancel or reschedule a class?
You can cancel or reschedule a class with at least 24 hours notice. The credit will be returned to your account, and can be used to schedule another class. If you cancel within 24 hours of the class, you won't be able to reschedule it, and your credit will be lost.
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What happens if a teacher or technical issue forces a class to be canceled?
In the rare occasion that a teacher or technical issue forces a class to be canceled, the credit for that class will be returned to your account, and you can use it to schedule another class within its validity period.
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Do you have group class options?
Yes! If you want to learn in a group class with up to 4 other learners, you can check ChineseClass101 Live Group Classes
here.
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What if I don’t like it?
All ChineseClass101.com plans come with a Money Back Guarantee. If you’re not learning Chinese or simply don't have time, just email us any time before your third class for a full refund.
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Have more questions about our Live Classes?