Learn how to pass on a phone message
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| Business Chinese for Beginners Season 1 Lesson 16 - Passing on a Chinese Phone Message |
| INTRODUCTION |
| Michael: Hi everyone, and welcome back to ChineseClass101.com. This is Business Chinese for Beginners Season 1 Lesson 16 - Passing on a Chinese Phone Message. Michael here. |
| Dehua: 大家好！(Dàjiā hǎo!) I'm Dehua. |
| Michael: In this lesson, you’ll learn how to pass on a phone message. The conversation takes place at an office. |
| Dehua: It's between Linda and the secretary. |
| Michael: The speakers are co-workers at different levels of seniority; therefore they will be using a mixture of formal and informal Chinese. Okay, let's listen to the conversation. |
| DIALOGUE |
| 秘书: 张小姐，李先生来电，他想知道计划什么时候准备好，听起来他有点生气。 |
| (mìshū: Zhāng xiǎojiě, Lǐ xiānshēng láidiàn, tā xiǎng zhīdào jìhuà shénme shíhòu zhǔnbèi hǎo, tīng qǐlái tā yǒudiǎn shēngqì.) |
| 张丽: 他还有说其他东西吗？ |
| (Zhāng Lì: Tā hái yǒu shuō qítā dōngxī ma?) |
| 秘书: 没有，他只是要你尽快回复他。 |
| (mìshū: Méiyǒu, tā zhǐshì yào nǐ jǐnkuài huífù tā.) |
| 张丽: 好，还有其他人找我吗？ |
| (Zhāng Lì: Hǎo, hái yǒu qítā rén zhǎo wǒ ma?) |
| 秘书: 有，王小姐来电说她会迟到一点儿，有事情要先办妥，她听起来有点担心。 |
| (mìshū: Yǒu, Wáng xiǎojiě láidiàn shuō tā huì chídào yīdiǎn er, yǒu shìqíng yào xiān bàn tuǒ, tā tīng qǐlái yǒudiǎn dānxīn.) |
| Michael: Listen to the conversation one time slowly. |
| 秘书: 张小姐，李先生来电，他想知道计划什么时候准备好，听起来他有点生气。 |
| (mìshū: Zhāng xiǎojiě, Lǐ xiānshēng láidiàn, tā xiǎng zhīdào jìhuà shénme shíhòu zhǔnbèi hǎo, tīng qǐlái tā yǒudiǎn shēngqì.) |
| 张丽: 他还有说其他东西吗？ |
| (Zhāng Lì: Tā hái yǒu shuō qítā dōngxī ma?) |
| 秘书: 没有，他只是要你尽快回复他。 |
| (mìshū: Méiyǒu, tā zhǐshì yào nǐ jǐnkuài huífù tā.) |
| 张丽: 好，还有其他人找我吗？ |
| (Zhāng Lì: Hǎo, hái yǒu qítā rén zhǎo wǒ ma?) |
| 秘书: 有，王小姐来电说她会迟到一点儿，有事情要先办妥，她听起来有点担心。 |
| (mìshū: Yǒu, Wáng xiǎojiě láidiàn shuō tā huì chídào yīdiǎn er, yǒu shìqíng yào xiān bàn tuǒ, tā tīng qǐlái yǒudiǎn dānxīn.) |
| Michael: Listen to the conversation with the English translation. |
| 秘书: 张小姐，李先生来电，他想知道计划什么时候准备好，听起来他有点生气。 |
| (mìshū: Zhāng xiǎojiě, Lǐ xiānshēng láidiàn, tā xiǎng zhīdào jìhuà shénme shíhòu zhǔnbèi hǎo, tīng qǐlái tā yǒudiǎn shēngqì.) |
| Secretary: "Ms. Zhang, Mr. Li called and wanted to know when his project will be ready. He sounded somewhat angry." |
| 张丽: 他还有说其他东西吗？ |
| (Zhāng Lì: Tā hái yǒu shuō qítā dōngxī ma?) |
| Linda: "Did he say anything else?" |
| 秘书: 没有，他只是要你尽快回复他。 |
| (mìshū: Méiyǒu, tā zhǐshì yào nǐ jǐnkuài huífù tā.) |
| Secretary: "No, he just asked that you call him back as soon as possible." |
| 张丽: 好，还有其他人找我吗？ |
| (Zhāng Lì: Hǎo, hái yǒu qítā rén zhǎo wǒ ma?) |
| Linda: "Okay, were there any other calls for me?" |
| 秘书: 有，王小姐来电说她会迟到一点儿，有事情要先办妥，她听起来有点担心。 |
| (mìshū: Yǒu, Wáng xiǎojiě láidiàn shuō tā huì chídào yīdiǎn er, yǒu shìqíng yào xiān bàn tuǒ, tā tīng qǐlái yǒudiǎn dānxīn.) |
| Secretary: "Yes, Ms. Wang called and said that she will be a little bit late. Something has held her up. She sounded a little bit worried." |
| POST CONVERSATION BANTER |
| Michael: We heard in the conversation that Ms. Wang is going to be late. In many business cultures, being late is not something that’s tolerated. |
| Dehua: China is the same. |
| Michael: So you should always attend meetings and appointments on time? |
| Dehua: Yes, you should. Give yourself extra time to get there. |
| Michael: Is traffic bad in China? |
| Dehua: It is! It often makes people late. |
| Michael: So take the possibility of heavy congestion into account when you plan your journey. |
| Dehua: Even sidewalks can be busy. |
| Michael: Wow, busy enough to make you late? |
| Dehua: Yes! |
| Michael: If you’re late, how should you apologize? |
| Dehua: You can say 对不起，我堵车，迟到了。(Duìbùqǐ, wǒ dǔchē, chídàole.) |
| Michael: Okay, now onto the vocabulary. |
| VOCAB LIST |
| Michael: Let’s take a look at the vocabulary from this lesson. The first word is… |
| Dehua: 听起来(Tīng qǐlái) [natural native speed] |
| Michael: "sounds like" |
| Dehua: 听起来(Tīng qǐlái)[slowly - broken down by syllable] |
| Dehua: 听起来(Tīng qǐlái) [natural native speed] |
| Michael: Next we have… |
| Dehua: 还(hái) [natural native speed] |
| Michael: "also" |
| Dehua: 还(hái)[slowly - broken down by syllable] |
| Dehua: 还(hái) [natural native speed] |
| Michael: Next we have… |
| Dehua: 什么时候(shénme shíhòu) [natural native speed] |
| Michael: "when; what time" |
| Dehua: 什么时候(shénme shíhòu)[slowly - broken down by syllable] |
| Dehua: 什么时候(shénme shíhòu) [natural native speed] |
| Michael: Next we have… |
| Dehua: 生气(shēngqì) [natural native speed] |
| Michael: "angry" |
| Dehua: 生气(shēngqì)[slowly - broken down by syllable] |
| Dehua: 生气(shēngqì) [natural native speed] |
| Michael: Next we have… |
| Dehua: 说(shuō) [natural native speed] |
| Michael: "to speak" |
| Dehua: 说(shuō)[slowly - broken down by syllable] |
| Dehua: 说(shuō) [natural native speed] |
| Michael: Next we have… |
| Dehua: 只是(zhǐshì) [natural native speed] |
| Michael: "only, just" |
| Dehua: 只是(zhǐshì)[slowly - broken down by syllable] |
| Dehua: 只是(zhǐshì) [natural native speed] |
| Michael: Next we have… |
| Dehua: 尽快(jǐnkuài) [natural native speed] |
| Michael: "as soon as possible" |
| Dehua: 尽快(jǐnkuài)[slowly - broken down by syllable] |
| Dehua: 尽快(jǐnkuài) [natural native speed] |
| Michael: Next we have… |
| Dehua: 回复(huífù) [natural native speed] |
| Michael: "to reply" |
| Dehua: 回复(huífù)[slowly - broken down by syllable] |
| Dehua: 回复(huífù) [natural native speed] |
| Michael: Next we have… |
| Dehua: 办妥(bàn tuǒ) [natural native speed] |
| Michael: "to handle; to take care of" |
| Dehua: 办妥(bàn tuǒ)[slowly - broken down by syllable] |
| Dehua: 办妥(bàn tuǒ) [natural native speed] |
| Michael: And last… |
| Dehua: 担心 [natural native speed] |
| Michael: "to worry" |
| Dehua: 担心[slowly - broken down by syllable] |
| Dehua: 担心 [natural native speed] |
| KEY VOCAB AND PHRASES |
| Michael: Let's have a closer look at the usage of some of the words and phrases from this lesson. The first word is… |
| Dehua: 尽快回复(jǐnkuài huífù) |
| Michael: meaning "to reply as soon as possible" |
| Michael: We’ll begin by breaking down this phrase. |
| Dehua: First is 尽快(jǐnkuài). |
| Michael: "As soon as possible." |
| Dehua: Next is 回复(huífù) |
| Michael: "To reply to, to get back to." When you want to tell someone you’ll get back to them as soon as possible, you can say, |
| Dehua: 我会尽快回复你。(Wǒ huì jǐnkuài huífù nǐ.) |
| Michael: Can you give us an example using this phrase? |
| Dehua: Sure. For example, you can say… 我们會尽快回复你。(Wǒmen huì jǐnkuài huífù nǐ.) |
| Michael: which means "We’ll get back to you as soon as possible." |
| Michael: Okay, what's the next word? |
| Dehua: 不用担心。(Bùyòng dānxīn.) |
| Michael: meaning "Don't worry." |
| Michael: This is our final phrase for this lesson. |
| Dehua: First is 不用(bùyòng). |
| Michael: "Do not need." |
| Dehua: Next is 担心(dānxīn). |
| Michael: "worry." You can use this to stop someone from feeling unhappy. If you want them to not feel scared, you can instead say, |
| Dehua: 不用怕 (bùyòng pà). |
| Michael: Can you give us an example using this phrase? |
| Dehua: Sure. For example, you can say… 不用担心，这里很安全。(Bùyòng dānxīn, zhèlǐ hěn ānquán.) |
| Michael: which means "Don't worry. It’s very safe here." |
| Michael: Okay, now onto the lesson focus. |
Lesson focus |
|---|
| Michael: In this lesson, you'll learn about passing on a phone message. If you’re going to pass on a phone message from someone else, then you’ll have to use reported speech. |
| Dehua: The most important verb is 来电 (láidiàn). |
| Michael: This means "to call." Let’s hear some examples of it in use. |
| Dehua: 王小姐来电叫你回复她。(Wáng xiǎojiě láidiàn jiào nǐ huífù tā.) |
| Michael: "Ms. Wong called and asked you to call her back." |
| Dehua: 有一位ABC公司的员工来电，可是没有留下名字。 (Yǒu yī wèi ABC gōngsī de yuángōng láidiàn, kěshì méiyǒu liú xià míngzì.) |
| Michael: "A staff member from ABC Company called, but didn’t leave a name." While you’re passing on the message, you might have to tell your colleague how the person sounded. |
| Dehua: Were they happy? Sad? |
| Michael: To do this in Chinese we use the verb phrase; |
| Dehua: 听起来 (tīng qǐlái). |
| Michael: "To sound like." You simply follow this with the adjective you want to use. |
| Dehua: For example, 他听起来有点不开心。(Tā tīng qǐlái yǒudiǎn bù kāixīn.) |
| Michael: "He sounded a bit upset." |
| Dehua: 她听起来很开心。(Tā tīng qǐlái hěn kāixīn.) |
| Michael: "She sounded very happy." You can also use this verb phrase to talk about things, too. |
| Dehua: Such as 听起来很好玩。(Tīng qǐlái hěn hǎowán.) |
| Michael: "This sounds really fun." |
| Dehua: 听起来很复杂。(Tīng qǐlái hěn fùzá.) |
| Michael: "This sounds complicated." |
| Dehua: 听起来不错。(Tīng qǐlái bu cuò.) |
| Michael: "This sounds really good." |
Outro |
| Michael: Okay, that’s all for this lesson. Thank you for listening, everyone, and we’ll see you next time! Bye! |
| Dehua: 再见！(Zàijiàn!) |
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